Very disappointed in your lack on environmental consideration and allowing an item 2 wasted journeys when it will 100% be cancelled. I was told that I will only be refunded when the other item has been delivered? Can you tell me why this is the case, why are you keeping my money when you have no intention of sending the item? I am very disappointed in Massimo Dutti’s lack of customer service and efficiency in not refunding the customer immediately you state you are not going to send an item.
Want more inspiration Browse our search results. Try these instead New arrivals MASSIMO DUTTI. I then asked about my refund, as you have said one item is “faulty” I would expect to be refunded immediately as I am never going to receive this item. Inspirational designs, illustrations, and graphic elements from the worlds best designers. We check over 450 stores daily and we last saw this product for 89.90 at Massimo Dutti. I was told it is not possible, it will be sent regardless. I pointed out that it would save you 2 journeys, packaging and staff time to cancel this now, before it is sent and not to waste the packaging and the travel and save its impact on the environment, in addition to saving the time for your staff at the Grafton st store to take the order in, log it, only to have to send it back to your warehouse. Massimo Dutti Womens Handmade Melange Wool Coat M Cream Beige Belted NWT 459. The size of Massimo Dutti is large and it is dived into three sections: male, female and accessories. zara is divided into 3 parts, 1 for the males, and 1 for the females and the last one for the kids.
Anyway I have been onto you customer service chat to cancel the remaining item only to be told that it is packed up and ready to be sent. The size of brand name is large and the font is very vivid, that makes it easier for people to see the name clearly and to find the shop faster. This is very unusual and I have never heard of a company doing this before. 3 ½ weeks later you sent me the below email, to identify one item as “faulty”. I placed an order on the 22nd June for 2 shirts to be collected in store. Browse their latest cosmopolitan styles in dresses, coats, leather.
Now the entire family and enjoy urban and more casual designs in over 790 stores around the world. Lack of honesty and environmental consideration Originally focused on men’s fashion since it’s inception in 1985, Massimo Dutti grew to embrace styles for women, boys, and girls as it expanded to an international brand.
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